Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

info@analyticasoft.co.ke

Call Us
Call Us

Call us to speak to a member of our team.

(+254) 717858286

(+254) 780090043

Business Department
Business Department

Contact the sales department about cooperation projects

(+254) 717858286

Global branch
Global branch

Contact us to open our branches globally.

(+254) 717858286

(+254) 780090043

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

We provide a range of services, including Web Design, Web App Development, Cyber Security & Software Consulting, and User-Centric Design. Our goal is to offer comprehensive solutions to meet the diverse needs of businesses in the digital era.

For general inquiries, you can reach out to our team through the 'Contact Us' page on our website. Alternatively, you can send an email to info@analytica.co.ke, and our team will get back to you promptly.

Yes, we pride ourselves on our diverse portfolio, having successfully collaborated with clients across various industries, including finance, healthcare, e-commerce, and more. Our adaptable approach allows us to tailor our services to the unique requirements of each industry.

Absolutely! We specialize in custom design solutions. Whether it's unique graphics, tailored user interfaces, or specific branding elements, our design team is ready to collaborate with you to bring your vision to life.

We encourage client involvement! Your input is invaluable in shaping the design of your project. We facilitate regular feedback sessions, ensuring that the design aligns with your expectations and requirements throughout the development process.

Mobile responsiveness is a priority in our design process. We follow best practices to ensure that your website or app looks and functions seamlessly across various devices, providing an optimal user experience for both desktop and mobile users.

We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. During the checkout process or invoicing, you'll have the flexibility to choose the payment method that best suits your preferences.

 No, we believe in transparency. Our pricing is clear, and there are no hidden fees. You'll be informed of the total cost before making any commitments, ensuring a straightforward and honest transaction.

Yes, for ongoing services, we offer the convenience of setting up recurring payments. This ensures uninterrupted access to our services, and you can manage your payment preferences through your account dashboard.

Technical support is available through our dedicated support portal, where you can submit a ticket detailing your issue. Our support team is committed to providing timely and effective assistance to ensure the smooth operation of our services.

Yes, we provide comprehensive user guides and documentation for our products and services. You can access these resources in the 'Support' section of our website, offering step-by-step instructions and helpful insights.

Our team is dedicated to a prompt response. Generally, you can expect to receive a response within 24 hours for non-urgent inquiries. For critical issues, our support team aims to respond as quickly as possible to minimize any potential downtime.

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